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Stakeholders’s Review 2008
Stakeholders' Review 2008

Activities in 2008 Feedback received Objectives for 2009

Investors

* More than 200 one-to-one meetings and roadshows with investors, including representatives of socially responsible funds have been organized

* Enrichment of Annual Reports and web site presentations with social and environmental issues and achievements

* Continue to inform investors

* Branch out of good practices and concrete outcomes of relevant performance in the business community

* Increase awareness on non-financial performance and long-term outcomes among investors and shareholders

* Invite feedback through questionnaires and bilateral meetings

Employees and their representatives

Participation in Stakeholders’ Forum; CEO briefings, performance and development reviews, trade union meetings, internal publications, new induction courses, CSR workshops, focus groups, web site and intranet site updates, magazines and newsletters

* Increase participation of employees in relevant initiatives

* Disseminate internally good practices and employee voluntary initiatives

* Develop and adopt new initiatives and tools to support and recognise employee participation in meeting social and environmental goals

* Continue awareness building, specialization and communication through focused workshops, seminars, open events and the web

Governments

Direct contacts as well as contacts through industry and business associations.

Communication in the framework of the EU Business Alliance for CSR and the U.N. Global Compact Initiative

Support dissemination activities and partnership building efforts at national and regional levels

Implement the “Learn and Supporting Global Compact campaign”, the “Responsible Supply Chain Management” dissemination plan and other joint activities undertaken in co-operation with CSR networks

International Organizations

* Membership in UN Global Compact, WBCSD/CSI, European Alliance for CSR, CSR Europe.

* Participation in Supply Chain Laboratories in the framework of the EU Business Alliance for CSR.

* Increase awareness and voluntary engagement within the sphere of TITAN’S influence

* Branch out of good practices in reporting and stakeholders’ engagement efforts

* Communicate progress at both Group and national levels.

* Explore opportunities to join or establish new nation-wide initiatives.

* Follow-up developments achieved in respect to the E.U. Business Alliance for CSR

Communities

Representation in stakeholders’ forum, consultation with local authorities, open plant days, establishment of local liaison committee in Albania

Continue the “open door policy”, improve understanding and benefits from social and environmental achievements

* Organise study visits and open days.

* Utilise the outcomes and experience gained from 1st Stakeholders’ Forum to further develop dialogue with local stakeholders

Contractors and suppliers

Learning about and supporting the Global Compact campaign, one-to-one meetings, participation in stakeholders’ forum, dissemination of outcomes from CSR and Supply Chain Laboratory, presentation through internet of the new E-Guide on responsible supply chain management, safety meetings and workshops.

* Facilitate the development of necessary skills and competencies

*Continue to branch out and create add value throughout the supply chain

* Organise thematic workshops, bilateral meetings and communication days

* Support networking and partnership programs to address common priorities in respect to social and environmental issues and share good practices

Customers

* Participation in stakeholders’ forum, one-to-one meetings, plant study visits, exchange of information, know-how and experiences.

* Remain among leaders in CSR and SD at national and sectoral level

* Increase efforts to create synergies and joint initiatives

Invite customers to participate in open days and events focused on sharing know-how, experience and good practices

NGOs

One-on-one meetings, exchange of opinions on relevant issues, collaboration in response to fires in Greece.

* Provide a clearer picture of social and environmental footprint

* Continue to focus on doing more good where TITAN does more harm

* Continue to communicate and integrate feedback received

* Explore opportunities for co-operation